Frequently Asked Questions
What type of guarantee is there?
There is a 100% money-back guarantee on all items. Customer satisfaction is the mission for Krystal Klear Decorating.
Is glassware dishwasher safe?
Yes, all glassware is dishwasher safe; however, due to delicacy, you may want to hand wash certain items. Any paint can be scratched (just like the paint on your car), and some glasses are too delicate to be put in the dishwasher.
What about shipping costs?
Most items are priced with shipping included.
I have an organization that wants to do a fundraiser. What are the steps and is there a limit on what is being ordered?
First you need to call or e-mail me and we will go over the size of your organization, goals, etc. Then we determine what type of surface you are looking for and what type of design you want. Then I hand paint a sample and get it to you for your approval. Once I receive approval, custom order forms are printed. When the fundraiser is over, it will take approximately 4-6 weeks for delivery. It is always fun!
What type of paint do you use?
Acrylic paints are used for murals and msot surfaces other than glass. Specialty paints are used for faux and textured finishes. All surfaces are washable.
Do you offer consulations?
YES . . . free consultation is available and highly recommended. Pictures do not do any of these surfaces justice. You need to see samples one-on-one.
